TH Estate Wines will email club members announcing the release of our current vintage prior to our annual shipment. The email will include a link to a secure webpage where members can complete their order, select shipping information, and include any special instructions. If no wines are selected by the specified release close date, the member will receive a Winemakers’ Selection and the credit card on file will be billed for the order amount plus shipping and tax (as applicable). Shipping address aside, these orders cannot be amended once processed.
Winemaker’s Club members do not have the option to customize their order.
In accepting the terms of our wine club, Team Hoage members agree to purchase at least two full club release shipments and four for Scout Team members. Early termination will result in a minimum cancellation fee of $20, plus any discounts applied to the initial purchase(s).
After a total of two wine club purchases, membership may be canceled with written notice to the winery 30 days prior to the release open date. Cancellation requests received after the release open date will be honored after the current release has been processed. If a member wishes to cancel after the current release has been processed, a restocking fee of 25% will be charged, in addition to all shipping charges incurred.
Members are responsible for keeping all billing, shipping and credit card information current. Address updates must be documented in writing. If Customer had made no effort to update their ship address, resulting in a returned club shipment, Customer is responsible for all return and re-ship fees.
Members electing to pick-up their club orders will have until the end of the year to do so, unless special arrangements have been made. Orders not picked up by the year’s end will be shipped to the customer at their own expense.